Internet banking features


Why queue at the bank or on the phone, when you can save time by banking online? It’s the quickest, most convenient way to bank - and you can choose when and where you manage your current account and savings.



It’s the simple way for you to manage your account

  • View, print and download statements (up to almost nine months of transactions).
  • Pay bills and transfer money.
  • Manage your standing orders and direct debits.
  • Make requests for overdraft increases and card PIN reminders.
  • Check and update your personal details including your name, address and e-mail.
  • Choose for your customer ID to be remembered at log in.

Plus, you’ll find plenty of help along the way

  • You can find buttons throughout the internet banking website, which provide you with extra information and a help section.
  • You can also contact us by sending a secure message once you’re logged into your account, or call the 24 hours internet banking helpdesk on 0844 800 1144† (+44 870 900 1199 if you’re calling from outside the UK).

†Calls could cost up to 10 pence plus up to 6 pence per minute depending on your BT call plan.  Mobile and other providers’ charges may vary. Calls are recorded and may be monitored for security, quality control and training purposes.