Ask us a question
Whether you want to ask us a question or find out what everyone else is asking us, this customer services section will give you all the help, support & useful information you need to manage your accounts.
Here is a list of popular questions and a facility to ask a question:
How do I change my address or contact details?
What interest rate am I earning on my savings?
Here is a list of forms and associated user guides for any Alliance & Leicester product you may hold with us. Click on the product of your choice and select the link to view the page on Santander.co.uk which now holds the pdf** you require.
**To read a PDF document you will need Adobe Acrobat Reader 4.0 or above. To download please visit the Adobe website.
Please help us improve our website by answering a few questions at the end of your visit. It will take no more than 5 minutes.
Please note that your answers will be anonymous and treated confidentially.
* Clicking 'Take survey later' will open the survey in a window behindalliance-leicester.co.uk